Q. Who can enter a competition?
A. Competitions are open to all UK residents, over the age of 18. We may check for proof of age to comply with entry requirements and to meet our commitment to the Voluntary Code of Good Practice for Prize Draw Operators
Q. How to enter a prize draw?
A. Entering a prize draw is simple. Follow these 6 easy steps
Q. How can I enter a competition using the free entry route?
A. To enter the competition for free, you must first create an account, send your entry on a stamped addressed hand written postcard to the Promoter by first or second class post to the following address: B4M Group Limited, 80 Uplands, Stevenage, SG2 7DW. For full details on this method, please refer to section 3 of the terms and conditions.
Q. The number of tickets I selected are reduced when I try to checkout?
A. This can happen for various reasons. Either, the draw is selling out and there aren't enough tickets left to meet your preferred quantity, or, you may have reached your monthly spend limit.
Q. How do I know my tickets have been purchased?
A. You will receive an email after purchase. This should be delivered to your email inbox, sometimes, emails can go to junk so check for this just in case!
If you answered the question correctly, your email will confirm the ticket numbers. Additionally, your purchases will be shown in your account dashboard and also on the prize draw page within the entry list section.
Q. What happens if i get the question wrong?
A. Entries to competitions require entrants to select the correct answer to the question. If you answer incorrectly, you will still be charged for entry, but no tickets will be allocated. This is to ensure that our competitions are a game of skill and chance. You can enter again if you wish and purchase as many tickets up to the limit per draw.
Q. How are draws taken?
A. Once competitions close, or the number of tickets sold reaches their maximum, the draw will be made as specified in the terms and conditions.
We will publish via our social media the draw date and time and draw method. The winner will be picked at random using a random number selector process and will either be drawn live, or recorded and published for transparency to all entrants.
Q. How will you notify winners?
A. We will contact winnners using the contact information provided on your account. This will be via email or telephone.
Q. Can I get a refund?
A. No, refunds are not given on competition entries.
Q. How can I get in touch?
A. For any help or support using the site, please get in touch by email.